Privacy Policy – KETCHUPMUSTARD official

This Privacy Policy applies to your use of this website (the Website). We value the privacy of our users and all others who visit and use the Website, and we want them to understand how we collect, use, and disclose personal information. By visiting the Website, setting up your account, making a purchase, or using the services we offer on the Website (the Services), you are accepting the practices described in this Privacy Policy to the extent permitted by law.

You may share personal information when using the Services, such as providing information about yourself during the account creation process or by placing an order for the products we sell. This privacy policy provides an overview of all information regarding the processing of personal data by KETCHUPMUSTARDofficial, a web shop owned and operated by AG Contemporary LLC, a company registered in accordance with the laws of the State of New York, USA (hereinafter referred to as KETCHUPMUSTARDofficial, we, our, or us).

Categories of personal data collected

The personal information that we collect will be as follows:

  • identifiers, such as your name, email address, address, billing address, phone number, or IP address;
  • payment information, such as a credit/debit card number, payment history, and payment preferences;
  • commercial information, such as your previous purchases and preferences;
  • internet or other electronic network activity information, including content interaction information, browsing history, and search history.

Use of Personal Information

We obtain information about you through the means discussed below when we provide the Services on our Website. Certain types of information are necessary for us to provide the Services to you.

  1. To process payments Given the nature of our business, we establish contractual relationships with our visitors and users, and we need to be able to perform our legal obligations under the applicable terms and conditions. We process your personal data to execute a payment by or to you for an order placed by you, as well as for administrative purposes. We process personal data for this purpose based on our contract with you and our legitimate interest. Our legitimate interest in processing your data stems from our intention to comply with applicable law. For this purpose, we process your contact details such as your address, telephone number and e-mail address, personal data such as name and payment and credit information.
  2. To offer you the functionalities of the Website and for the technical and functional management thereof When you access this Website, we automatically record and store certain information about your system by using Cookies and other similar technologies. Cookies are small text files containing a string of alphanumeric characters that are sent to your browser. Cookies automatically collect information such as the Internet Protocol Address (“IP Address”), a unique user ID, device and browser types and identifiers, referring and exit page addresses, software and system type, and information about your usage of the Website. Upon visiting our Website, you will be prompted to consent to the use of cookies. For this purpose, we process all personal data that you have entered on our website or that is generated by the use of our cookies.
  3. For answering your questions and handling complaints If you contact us at our office or through a contact form on our Website, we will use your personal information to answer your question or to handle a complaint. We process your personal data based on consent and legitimate interest. Where possible, we will ask for you consent before you contact us, such as through the contact form. In any other case, our legitimate interest is formed by our intention to handle your complaints and questions carefully in order to properly run and improve our business. For this purpose, we process your name, contact details, your correspondence with us about your question or complaint and all other personal information that is required to answer your question or handle your specific query and/or complaint.
  4. For relationship management and marketing We use the information in the contractual relationships database to provide customer service and marketing services. We also use your personal data for the development, execution and analysis of market research and marketing strategies. We process your personal data for this purpose based on your consent. You can withdraw your consent at any time, without this having consequence for the lawfulness of processing based on permission before withdrawal. For this purpose, we process your contact details such as your address and e-mail address and personal details such as your name and date of birth, contact preferences, payment information, order history and correspondence with us.
  5. To create an account for you You can make an account on our Website to use our services. Upon your creation of the account, we will ask you to consent to this Privacy Policy. We will use the personal data you supply to set up your account according to your preferences, and to send you notifications to the contact information supplied when setting up the account. We process your personal data on the basis of your consent. The processing of data for this purpose limits itself to personal information such as your name, and contact details such as your phone number, email address, preferences and any other information you are asked to submit when creating an account.

Retention

We maintain data related to your usage of our Website for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required (or permitted) by law such as for tax and accounting purposes, or as otherwise communicated to you. In any case, we will not retain your data for longer than 10 years. Once you have asked us to close your account and delete your profile information, we will delete all information that we are not required or permitted to retain by law.

Third-party access to your personal data

We take every effort to protect your personal data and has taken the necessary steps to this end. Our employees have access to personal data, but only to the extent necessary to properly perform their individual tasks. We further only share personal information with third parties if it is necessary to serve the applicable purpose as set out above. When a third party processes your personal data, this is only possible according to the instructions given by us. They therefore act as our data processor. In all cases, we will ensure that third parties with access to your personal information have implemented appropriate technical and organizational measures to maintain our intended level of privacy and security. We conclude the necessary agreement with the data processor(s), whereby we include obligations to ensure that your personal data is only processed so that the data processor can fulfil his duty to provide services to us.

Under these conditions, we share such information as described below:

  • Information may be shared with authorities to meet our legal, regulatory, or export obligations;
  • Subcontractors;
  • Site hosting and maintenance service providers, and the providers of our electronic personal data collection solutions;
  • Payment service providers;
  • Anti-fraud service providers;
  • Logistics service providers;
  • Marketing solutions service providers;
  • sales prospection and social network communication service providers;
  • customer service providers;
  • service providers for managing cosmetic vigilance alerts; and
  • event organisation service providers.

Other than as set out in this Privacy Policy, you will receive notice when personal information about you might be shared with third parties, and you will have the opportunity to choose not to share this information.

In all other cases, your personal information will not be provided to third parties, unless required by law. We will never sell your personal data.

Third-Party Services and Websites

Our Services may link to third-party websites or services. The privacy practices of those third parties are not governed by this Privacy Policy. You are encouraged to review the privacy policies of the third-party websites and services to better understand their practices.

If you connect to a third-party service through our Services or otherwise link your account with a third-party service, you are requesting and authorizing us to share or grant access to information on your behalf with such third party. We may also send information about the content you watch or your activities on our Services to such third parties.

Cookies

KETCHUPMUSTARDofficial uses cookies when offering its services. A cookie is a small and simple file that can be stored on the hard drive of a computer.

KETCHUPMUSTARDofficial cookies are only temporary, not permanent. More information about cookies can be found at www.allaboutcookies.org.

Functional cookies KETCHUPMUSTARDofficial uses a cookie to see whether a visitor on our Website accepts the cookies on our Website or not.

Analytics cookies We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site.

You can set your browser to notify you when you receive a cookie or to deactivate cookies. As a result, our Website may not function optimally.

Below we provide some specific information about cookies for the most commonly used browsers:

Cookies and Internet Explorer, see: https://privacy.microsoft.com/en-us/privacystatement#maincookiessimilartechnologiesmodule

Cookies and Firefox, see: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Cookies and Google Chrome, see: https://policies.google.com/technologies/managing?hl=en

Cookies and Safari, see: https://www.apple.com/legal/privacy/en-ww/cookies/

Cookies and Opera, see: https://help.opera.com/en/latest/web-preferences/

Data Security

We use a variety of technical and physical measures to protect the integrity and security of your information. We value the protection of your privacy. As such, we ensure that the personal data is only ever accessible to those specific persons who are authorized based on their function, and therefore only used for the intended purpose as set out above. In addition, we have implemented measures to guarantee your safe visit to and use of our Website, in order to prevent misuse of your data. These measures include computer security and protected files and facilities. We have also ensured that your connection to our Website is safe by activating Secure Socket Layer (SSL).

We have furthermore taken the necessary technical and organizational measures to prevent, identify, report, and deal with data protection breaches. However, in the event that a data breach does occur, we will, without undue delay and where possible not later than 72 hours after being notified, report the breach of personal data to the relevant Data Protection Authority, if warranted under applicable law.

However, no security precautions can be completely secure. We cannot ensure or warrant the security of any information you transmit to us, and you transmit this information at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical or technical safeguards.

Children’s Privacy

We are committed to protecting the privacy of young children, and for that reason we do not knowingly collect or maintain personal information from persons under 16 years of age. If we learn that personal information of persons under 16 has been collected on or through our Services, we will take all available steps to delete this information.

If you are the parent/legal guardian of a child under 16 who has become a user on our Website, please contact us to have the child’s account terminated and personal information deleted.

Merger or Sale

In the event that KETCHUPMUSTARDofficial, or some or all of the assets related to the Services, is/are acquired or merged with a third-party entity or in connection with a contemplated change of ownership transaction, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change of control event, including in the course of due diligence.

Your rights

As the owner of the personal data, and in accordance with applicable laws, we offer you the following rights:

  • Right of access: You have the right to receive a copy of the personal information we hold about you to verify that we are lawfully processing the data.
  • Right to correction: You may request any incomplete or incorrect information that we may have about you to be corrected or supplemented.
  • Right to be "forgotten": If there is no good reason to keep your personal information, we will stop processing. You also have the right to ask us to delete your personal information.
  • Right to limit the processing of your personal data: You can submit a request not to process your personal data, either temporarily or permanently.
  • Right to portability: You can submit a request to transfer your personal data to a person or institution designated by you.
  • Right to object to processing: Under certain circumstances you can object to the processing of personal data altogether.
  • Right to withdraw consent: You also have the right to withdraw your previously granted permission to process your personal data or to object to the processing of your personal data by KETCHUPMUSTARDofficial.
  • Right to non-discrimination: You have the right not to receive discriminatory treatment by us for the exercise of your rights under applicable laws. Any request or complaint issued by you under this Privacy Policy will not affect in any way how we treat you.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Changes and Updates to this Privacy Policy

We reserve the right to change, modify, add or remove parts of this Privacy Policy at any time. You will be notified of major changes. Please check this Privacy Policy periodically for any such changes. Your continued use of the Services after the posting of any changes constitutes your binding acceptance of such changes.

Contact Information

Please contact us with any questions or comments about this Privacy Policy by email at : info@ketchupmustardofficial.com